Privacy Policy

At Regalos Giftun, we respect your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly, such as your name, email address, postal address, and phone number when you make an inquiry or purchase.

We also automatically collect technical data, such as your IP address, browser type, and pages visited on our site, through cookies and similar technologies.

Purposes of Processing

We use your data for the following purposes:

  • Manage your customer account and process your orders.
  • Send service-related communications, such as confirmations or updates.
  • Improve our website and user experience.
  • Comply with legal and regulatory obligations.

Cookies and Tracking Technologies

We use essential cookies for the site's operation and analytical cookies to understand how visitors interact with our website.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the site's functionality.

Legal Basis for Processing

We process your personal data based on:

  • Your explicit consent (for marketing).
  • The performance of a contract (to manage your order).
  • Our legitimate interest (for security and site improvement).
  • Compliance with a legal obligation.

Your Privacy Rights

In accordance with data protection regulations, you have the following rights:

  • Right of access: To know what data we have about you.
  • Right to rectification: To correct inaccurate data.
  • Right to erasure ("right to be forgotten"): To request the deletion of your data.
  • Right to object: To object to certain processing.
  • Right to data portability: To receive your data in a structured format.
  • Right to withdraw consent: At any time, without affecting the lawfulness of previous processing.

To exercise these rights, contact our Data Protection Officer.

Data Sharing and Security

We do not sell or rent your personal information. We may share data with:

  • Payment and logistics service providers, strictly necessary to fulfill your order.
  • Competent authorities when required by law.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

Contact and Complaints

For any questions, requests related to your privacy rights, or to file a complaint, you can contact us:

Data Protection Officer:
Email: info@giftun.com
Postal address: Camino Cepeda, 53, 7º 1º
Phone: 940 36 7181

You have the right to file a complaint with the Spanish supervisory authority (Spanish Data Protection Agency - AEPD).

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page.

Last Updated Date

This policy was last updated on October 15, 2023.

For more information about our practices, please see our Terms of Use.

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